My husband's mother gave him his WildThing on June 5, 2000. Although when new he had to work a bit to get the carburetor adjusted properly he's had no other problems with it and has done lots of cutting with it including trimming branches and felling large trees around our WV home. Today it was giving him problems and he thought it might has been a bad gas issue so he emptied the tank and discovered the tube to the fuel filter was missing. He fished around inside the tank and located the tube but it would not go back onto the filter. That is why I am on this site, trying to find a filter for it but no luck. It seems there are no parts available for it outside of what can be purchased at Wal-Mart. Perhaps a dealer has other resources.
But if not repairable, for the price paid for it 14 years ago, I'd say it's been a good one!
July 17, 2014
Couldn't use it long enough to appropriately evaluate it.
My wife purchased a Wild Thing Chainsaw for me for Christmas this last year. As I live in MN there wasn't much use for it until spring so I left it in the box. About a month ago a friend was taking down some trees so I took the saw out to assist. I followed all of the instructions for setup and fuel to oil mixture. I used a new gas can, new oil, and new gas.
The saw started hard but that didn't surprise me out a brand new chainsaw. It ran well for 15 minutes while I was limbing a down tree and then I stopped the saw to tighten the chain, per manufacturer's instructions. After that it was extremely difficult to start and once started wouldn't remain running unless it was at nearly full throttle.
I stopped using the saw and took it to an Authorized Service Center. The Technician struggled to get the carb set right and eventually recommended a new carb. The repair was then denied Warranty Service because of a "Fuel Issue". He doesn't get paid to fight my warranty battles so I decided to make some calls. He gave me the number of Oscar Wilson, but they said they don't handle the warranties, just the parts. I called the number on the Poulon "contact us" page and they said THEY were just for parts and gave me the number for Husqvarna. I called Husqvarna and the rep I talked to there said the manufacturing plant handles the warranties and there was no public line that I could call, there is only a line for dealers.
So here's the situation, if you get a faulty product you can't return it to the store where you bought it because you've put gas in it already and it can't be returned. You can't get warranty service because they've got a myriad of excuses on why it's the consumer's fault instead of the manufacturer. You can't fight the denial of warranty service because you can't find anyone to argue with. Eventually you give up because it is only going to be $60 for a new carb and labor to install it and you're tired of chasing ghosts on the phone.
Don't buy this product, or any other Husqvarna/Poulon product for the simple reason that they don't stand behind their products and their customer service is some of the worst I've dealt with.
June 24, 2014
I would not recommend this product. It is very hard to start, even on the first attempt. My first go, right out of the gate, the start rope assembly breaks - new out of box, broken in 5 minutes. Spent an hour fixing it, why? Because the product is so poor, the stores won't take them back...buy at your own risk. Finally got it started...mind you, the product is still technically new...after about 40 pulls and three flood-outs. If your older than 25 or not in the best shape of your life, this junker is a workout. It ran for about 45 minutes before suddenly shutting off, and yes, it still had fuel. Hasn't run since, will not start. $132 down the hole. I will never buy another Poulan, or subsidiary product, again, it's not worth the aggravation or frustration. Support a better brand, even if it is more expensive...your going to spend the money eventually after the Poulan junk dies or fails.
June 4, 2014
had used it for a short time however ON/STOP switch is extremely hard to switch on.
I believe it is faulty. Cannot see it to be designed that way.
March 22, 2014
Early failure with the bar oiler. Failure of the fuel cap leaking through the vent hole. Fuel cap, difficult at best, to remove and install. Do not purchase this product. Spend your money on a better quality product.
February 25, 2014
Do not buy this
The first time I was going to use the "wild thing" I had chain oil all over, the oiler grommet was missing new out of the box. I called customer service and they were less than helpful and the service locator web page is not up to date. I was able to use it once, and the blade dulled quickly. The last time i tried to use it the starter pulley cracked and broke.
February 4, 2014
6 years use and still going!
Bought this saw 6 years to replace a 20 year old huski I've been using to chunk firewood and occasional land maintenance. Works great! Most times it starts first pull on half choke. I used it last year to build a log cabin for a deer camp last year without one problem! I usually use between 14 and 16" bars depending on what I'm using the saw for and that does me just fine! I tune it twice a year... once for summer use and again for winter... as with any and all gas powered equipment... maintenance is key for more than occasional use.
For people that complain about how long it takes to start... prime it... pull the choke all the way out... pull the cord until it wants to turn over (about 2-3 pull... you'll hear it" put it on half choke... start the saw... let it idle for 30 sec and push the choke all the way in and you're good to go!
PS: If your saw is throwing the chain... tighten it up... If you don't know how... start using a bowsaw! ;)
February 1, 2014
good saw for the money
saw was ready to go in minutes. just had to add fluids and go. saw starts good and runs good. I was hoping for a little more power from a saw with an 18" bar, but it's a good saw for the price.
January 7, 2014