Very Poor Support / Not Even An Email
I own the Poulan Pro 967185102 PP4218A 42cc 18'' chainsaw, it's still being sold at Home Depot and Poulan doesn't even support there own product anymore. The chain bar oil feeder is no longer functional after minimal use, the gas cap doesn't twist on or off without a pair of plyers. It worked great for about 10 days in a year period, now it's going in the garbage because I can't find a parts for it. I always have need for a chainsaw, I'll never purchase a Poulan again because of the very poor support.
December 3, 2013
Stored for 2 1/2 years
My saw is 4 years old. I stored the saw after my divorce and forgot to empty the fuel. When I finally needed the saw I pulled it out, added a little fuel stabilizer and cranked it up on the first try. I have never had a hard time cranking or using my saw and believe me when I tell you in Northern Maine I used it year round. Now in Florida it is still working like a champ. Great saw.
November 11, 2013
JUNK JUNK JUNK!
Do not buy this product unless you want complete JUNK! The chain falls off constantly and does not like to start. The gas cap has swelled and you need to use a vice grip with a lot of force to get off and on. Oh yeah did I mention its only a year old with very little hours.
November 9, 2013
Bought it brand new last week. Would not start.
Replaced asian spark plug-No Love
New Fuel- Nope No Start.
Store says to send it back to Poulan!!!!
Not paying shipping on a non functioning plastic wanna be a chainsaw.
Its is very colorful however.
October 14, 2013
poulan wild thing
This saw is junk. I inherited two of them for repair. One for a busted cord, the other for lack of use. I repaired the broken cord on the one, cleaned the carb, and replaced the fuel lines due to brittleness.
Nothing. Can't get it to start. No other changes besides what I listed above.
Need some help please Poulan.
September 30, 2013
Fired after being stored for 10 years
Got this as a wedding gift from one of my groomsman - looked awesome sitting next to the china sets!
My old chain saw was still working fine so I put this one away in storage. 10 years later I drug it out and took it to the deer lease to clear shooting lanes and cut fire wood. It fired right up. We've used it through two deer seasons and never had a single problem.
September 20, 2013
Brand New Won't Start
I just bought this "wild thing" and it won't start at all. I used fresh gas 40.1 mix, I know how to use these items because I repair them for people. now I can't take it back to the store I purchased it from.
September 17, 2013
Cheap isn't worth the misery.
Followed instructions to the letter. Would perform fine during cut, but at idle it would stall immediately and would require full reprime, and choke to restart. After about an hour of this restarting dance, it finally wouldn't start. Tried to start again the next day with fresh gas - no luck. Avoid this saw.
September 7, 2013